TELKOM HAS NO POINT OF CONATCT FOR MOVING

Item: Telkom
Rating: 1
Author: lauren G

I logged a request for a line removal was told in 48 hours someone would contact me yet NO ONE has contacted me. It has been more than 48 hours. PLUS the online chat function tells me that sales does not have an online chat function.

I can't get hold of anybody and I don't have a landline so I can't call 1023 and wait for 10 years. I just need confirmation and someone to speak to re moving my line. I am trying to get help and no one is available to help me, I am getting ignored on Twitter and Facebook too.

I work from 2 pm and I am not available if I did happen to miss the call, is there no way someone could help me over emaill? My reference number is ********** 943

I am also trying to confirm the price (apparently it is free) is this correct? Also I WORK FROM HOME NO WORK IS NO PAY so I need to sort this out. I am trying to get answers, I am only moving to the NEXT DOOR BUILDING at the end of the month.

Impossible to get hold of anybody

Helpful (0)

Replies (2)

lauren G's updateReviewer Update

27 Jul 2018, 14:37

Thank you, Facebook gave me this reference number Ref. ********** 53A. which is a different one from yours. I just need a point of contact and an explanation of how it all works. I can't go without Internet for work purposes and I have no one to contact please help. I need help making sure this is done, thank you. ********** please asisst ********** 710 how do I know on what date someone is going to come?

lauren G's update27 Jul 2018, 14:37

Reviewer Update

lauren G's updateReviewer Update

27 Jul 2018, 15:05

My id number is ********** 133084 thank you

lauren G's update27 Jul 2018, 15:05

Reviewer Update

My id number is ********** 133084 thank you