Telkom has no money to install adsl line

I have recently moved into a new complex and called telkom to install an ADSL line at my unit. When the technician came out, I was then told that the line was to far from my house, however, that he could get the line to my unit but that it would hang in the centre of the complex. It would rather be better to get an installation for the complex. A few days later, my neighbour managed to get the line connected to his house. That is what I call double standards. I then called telkom and I was told that there is no money to lay new cables for the complex and that I have to wait till the new financial year in March. I was then told that a project is scheduled to start on 11 March for my greater area in Edenvale. I tried calling today to confirm that the project will be starting and was told that I once again have to wait till the next financial year which commences in April. It seems that the staff at telkom have no idea what is happening. Furthermore, Telkom has basically monopolised the market but cannot provide services to customers.