Telkom has no managers????

Till now my line has been suspended once again after telkom calculated theit invoice wrong.i paid the invoiced amount and 2149.00 but not they tell me i under paid.ive been paying my account upto date every single month before the payment date and yet they send me to collections and suspend my account they are *******.where have you seen a huge company that apparently has no managers.ive called numerous times and asked the call agents who are also pathetic to transfer me to the managers they always either tell me they will call me back or they dont have managers imagine no wonder this company is robbing customers.Even when my attorney called to speak to a manager for a letter of demand be sent noone could direct him to a manager or even give an email.address.guy...please cancel your contracts with this pathetic government run service provider before ur money also get eaten.they apparenlty owe me money as per the call agent but yet suspend my account after i pay every month.call was recorded.....and she even agreed that if the invoice is incorrect then its not my problem..which was recorded...and even repeated the amount of 2149.00 which i paid.

So guy please if you have issues with them email it to me so we can take this to sabc and carte blanche....we are prepared to do that ***