Telkom has no idea what they are doing

<p>A few weeks ago our Telkom lines were out of order for more than 2 weeks. Despite reporting the fault and speaking with Telkom technicians, it was only solved when we personally drove 50km to the nearest Telkom office and sorted it out face to face - and even then it took over an hour for them to solve the problem by pressing one button.</p> <p>Now our Telkom lines are out of order again. We reported the fault, we escalated the fault, we emailed, sms'd, and filled in the online form - but still nothing has been done. We really cannot afford to suppport this ridiculous and unprofessional company any longer. Telkom is becoming worse and worse. Perhaps they can fix our problem now within 2 weeks, but I doubt it. We are moving to VOIP. Good riddance Telkom.</p>