Telkom has no idea what they are doing

<p>I app**** for an ADSL line to be added to my telephone line in last week.</p> <p> </p> <p>I received two smses from Telkom on Saturday and Sunday stating that my ADSL order was completed, and confirmed that the ADSL line was active.</p> <p> </p> <p>Ever since then I have been on the phone countless times with Telkom, between the service/technical department, and the sales/order department. Every single consultant has told me that the ADSL is active on the line, and the order is completed.</p> <p> </p> <p>As soon as I phone my ISP where I just ge the data from, they tell me and confirm after checking my landline number, there is absolutely no ADSL activity on the line.</p> <p> </p> <p>So this morning after speaking to 2 consultants just today, the consultant in the technical department tells me that the previous consultants have been lying to me, there is absolutely no ADSL on the line. I should phone the sales department, and ask them to activate the ADSL on my line.</p> <p> </p> <p>Which I then do, and they tell me it is already active and they can't help me.</p> <p> </p> <p>I have been sent to the different departments over and over and over again, and I am getting nowhere.</p> <p> </p> <p>I still have NO internet, and they keep telling me the ADSL is active, and then it's not.</p> <p> </p> <p>I am frustrated beyond belief, and everytime I ask to speak to a supervisor, I am told the supervisor is not there, or they are in a meeting??? SO HOW ARE THEY WORKING UNDER SUPERVISION!!!!????</p> <p> </p> <p>This is terrible and unprofessional service!!! I am paying for something that is no even active on my line yet, that I can't even use!!</p> <p> </p> <p> </p>