Telkom has no ethics

In Jan 2018 Telkom decided to cancel my line without my consent or explanation. Struggle more than 3 weeks to get line re-instated, however a new line had to be ordered and had to pay a deposit for the line. Just to receive a shocking statement at the end of the month. I felt antagonized to say the leased for being penalized and had to pay for it. Send a email on 11 February 2018 to ********** however till today have not received any feedback. On my statement I was bill for relocation. I did not relocate. In the same property for more than 13 months. Demand refund. I am concerned with the service our South Africans receive from Telkom. Everyday citizens is complaining on social media. Telkom is the worst company in terms of customer services and service delivering. Get your @#$% together.