Telkom has lost my new cellphone and dont respond

Item: Telkom
Rating: 2
Author: Mark K

Telkom Fourways Crossing took my new cell phone in for repair in July 2015. I have tried everything to get them to return my phone but they do not respond at all. The phone is clearly lost/****** and no one has a solution. No one gets back to me. The automated response from Telkom is a waste of time.

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Replies (1)

Telkom's replyOfficial

01 Mar 2016, 12:44

Hello MarkKent,

Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.

We sincerely apologise for the inconvenience.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom's reply01 Mar 2016, 12:44

Official