FG
Francois G

1 reviews | Active since Mar 2009

25 Mar 2016, 21:34

Telkom has lost it, now taking my money.

Telkom has lost it, now taking my money for no service since 27/02/2016.<br> This is now an ongoing issue of no of very bad ADSL connection.<br> The line was completely dead for more then 2 weeks as well. Technician from Ermelo promise he would assist, all empty promises.<br> Then they have the audacity to bill me for R1216 (regular price R810) for a month with such bad service.<br> Are they now part of the *******ion drive? <br> The current fault is still not cleared and they can't solve it, yet they want me to pay for a service. <br> I pay for 4M line and get results like<br> Download Speed: 342 kbps (42.8 KB/sec transfer rate)<br> Upload Speed: 321 kbps (40.1 KB/sec transfer rate)<br> Latency: 138 ms<br> Wake up Telkom or you'll be going to Carte Blanche or worst.<br> No wonder so much bad publicity against your company.<br> WHERE IS YOUR SKILLS AND PRIDE?

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Replies (1)
Telkom
Telkom's reply25 Mar 2016, 21:55
Official
Hello greeffbf,

We apologise for any inconvenience caused.

We have tasked our team to investigate and provide feedback as soon as possible. Contact will be made should we require any information.

Please contact us via email: *** for any further queries.

Your ***.

Regards
Hazel
Telkom Social Media Team