Telkom has has the worst service including management

<p>Telkom has given me nothing but endless problems !!! </p> <p>My huawei router has been been suspended for more than a month for an error that has oocured on there front ! There data capturers has inserted the wrong account number in there data base which resulted in the debit order not going through Evan though they have 3documents with the correct details on.I have contacted them asking why the router is off and they have detected they have the wrong account number ,after giving them the correct account number and asking them wich amount must be paid to have it put on ,after paying it and it still not being put on I had to waist more of my time and airtime asking why it still not on ,turns out the call center agent gave the wrong amount and said I had to pay another large amount and the account number was still incorrect on there systems which is utter ridiculous... I have been to the store to query this speaking directly to the manager ,he then assured us that the problem on the first place had occured by them and he will lay a case with his superious to try and reconnect the router and he will contact us within 5days to inform us about the outcome.it has been a month later and all debits has been paid and the router is still off ,no contact from Telkom what so ever about the complaint\case that was lodged ,Evan though this whole mess started with Telkom they have given me no reassurence or any apologies for all the trouble that I have been going through and I am still sitting with a router that is not connected !!! </p> <p>I will never be using your services again ,I have asked the manager to cancel the whole contract as I only have it for FOUR MONTHS and he has never gotten back to me what so ever on this matter !!! Your sales agents are as pathetic as your compony because when I had to collect the devise they have misplaced my application ,they have issued a sim that did not work and that is a fualt and your company's part to and SMS was sent stating that if I do not collect the device it will be sent away Evan though I have the devise for two days already...so in turn I could have gone collected another device if I had not told them that I have gotten my device already !!!! </p> <p> </p> <p>Your company and employees are so pathetic its disgusting for putting your customers through all these problems in such a short period of time .no apologies or any compensation has been given proving that your value your customers and are trying to rectify your mistakes ! I am done waisting my time on your company ! I hope the head of your company see's this complaint becuase when I have compliant to your call center agent and took the time to personally go into the store I have made absolutely no progress on this matter and I am utterly disgusted and dissapointed in this company !!!!</p>