Telkom has got to be the worst telecom company

I have had endless problems with my ADSL line dropping the connection on more than one occasion per day and have logged at least 3 complaints since October last year with Telkom through the website, and countless other times have either reset the router via my web browser, or waited the unacceptable 10-15 minutes on the phone to the call centre to sort the problem out. This has been a daily battle since October. Each time Telkom \kindly"sends me an sms with a reference"