Telkom has given out my banking details. Telkom is not a secure system!!!!

Warning: If you have an account with Telkom, and it is a debit order. STOP IT IMMEDIATELY!!! Two months ago Telkom debit my personal account for a data package that included a WiFi Router. The debit order came from TelkomMobi at ABSA bank. I reversed the debit order and payed a fee to have it done. The following month Telkom did it again, and now they did it from Nedbank, and altered the reference so that it can't be stopped by my bank. Again I had to reverse it, and pay a service fee. I contacted Telkom and spoke to Mr Azola Mbali. He instructed me to forward the following documents to him so that they can open a possible ***** case. 1. Statement from the SAP that I did not purchase anything from Telkom. 2. Bank statements 3. Proof of residence 4. ID Document This is Telkom's reply: Your case number is 559*****1 it will take up to 21 days for the ***** case to be attended to and will receive communication from the ***** department once the query has been resolved. Regards Azola Mbali Customer Service Consultant Telkom Mobile It is now been 35 days (2021/02/04) In the mean time, Telkom has handed me over to NuDeptManagement(Pty)Ltd, I must pay or else. The street address where the router was delivered to is in JHB, I stay in Mpumalanga. The contact email address they have on there system where the statements are being mailed to, is not even mine. Telkom was also not able to provide me with proof of collection for the delivered device. Who signed for it? Telkom also did not even contact me after the first payment was reversed and also no call from Telkom when the payment debit order was reversed the second time. I have spend more than R500 on my cell phone account phoning Telkom. The following numbers: 018810, 10210, 10213, all just window dressing. No support.

The last time I had used a product from Telkom, was before cell phones. Your banking information is not safe when it comes to Telkom.