BG
Belinda G

1 reviews | Active since Feb 2018

25 Feb 2018, 19:08

Telkom has false advertising and don't deliver products you pay for.

Telkom advertises an uncapped internet, 10Mbps including 2GB data sim card and a free Lit TV box. However it can take months to actually get the deal, then they messed up and although paying we were without internet for 2 weeks. There are no Lit boxes at Telkom stores and no guarantee of one being delivered. Also I still have no 2GB sim data as they can't get my sim card registered and in the Baywest Telkom store they said none of ****les they give with the 2GB sims have worked and I can go on a waiting list for a Lit TV box but people have been waiting since October last year and are still on thewaiting list. This is false advertising and I am tired of spending hours trying to get help from 10210,10213 and 10214 that have no solution or answers. I feel we should pay half price till we get the full deal. Are they getting away with this horrific service with every one of these deals.

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Replies (1)
BG
Belinda G's update15 Mar 2018, 08:31
Reviewer Update
Great so can you now tell me when my mobile 2G data Im paying for already will be activated and when will my Lit TV box be delivered. I am constantly phoning and emailing with no results. What does it take to get what you are paying for.