Telkom has failed to provide anything.

Hi,<br> I have had 3 contracts with Telkom in the last six years on a WiFi data contract and have found that Telkom has the slowest LTE when compared to Vodacom 3G. Vodacom's 3G most of the time has two plus times the speed compared to Telkom. Because of this and trying to recharge over the internet unsuccessfully, trying to recharge at the Pinetown branch to being told to go to Hillcrest or Westville. As I have found this service totally unserviceable dew to a Lack of technical service. I have decided to cancel my contract on the expiry date of the contract which is at the end of January 2016 as I find it nearly unusable. On enquiring on how to cancel the contract I was tolled that I had to fill in a cancelation form which I had e-mailed by them to me by phone calls to Telkom. I returned the filled in form to e-mail of instruction I had no acknowledgement of receipt. After a few phone calls I was informed by Suzan Msani at Telkom that she had indeed received it and would acknowledgement receipt. This has not taken place. I need acknowledgement of this e-mail of the 26-11-2015. I do not want to be tolled it's lost and have to go through the whole ordeal again.<br> Regards,<br> Rob. Mobey