Telkom has extremley bad line speeds

Dear Sipho<br> I visited the Kenilworth Centre Branch and I was so surprised by the EXCELLENT SERVICE from the employees. It's something the rest of the company can learn from. That branch deserves to be praised at how efficiently they are run! However my problem is about how appalling the infrastructure of the company is. Telkom has failed to upgrade and maintain this vital service over the years. I have checked the line speed in my area and my complex is about 3km from the ADSL exchange which gives me very very very slow line speed. Why does Telkom connect our complex to the furthest possible exchange when 100 meters to the left of my complex is another exchange which would allow me to get up to 20mbps. Now I can only get a maximum line speed of 2mbps, who in today's modern age has that slow speed? This is such an inefficient way of running your company and I demand that you fix this problem, I DEMAND THAT YOU CONNECT OUR CMPLEX TO THIS EXCHANGE AND START BUILDING MORE TO SUPPORT THE GROWING NEED FOR INTERNET