Telkom has been *****ing my money for the last 3 months and I cannot get them to stop.

Telkom has been *****ing my money for the last 3 months and I cannot get them to stop.

I had a Telkom ADSL product for the last 3 years or so. In the month of May I moved to a new house, which does not have ANY phone lines, and so cancelled all of my Telkom products (ADSL line and phone line) in the month of May. Telkom still took money from my account (via debit order) in the months of June and July and now August. I have phoned them multiple times (about 8 or 9 times) since the month of June and have gotten multiple reference numbers and spoke to multiple agents who said that they did multiple things and every time I had to wait 7 to 14 business days in between.

All of this has been for nothing as Telkom is still billing me for products on a house which I haven't been living in for a quarter of a year now! I have tried cancelling the lines using various channels and tried claiming my money back using various channels and through all of this Telkom just ignores my requests and continues to bill me and ***** my money with the debit order.

I am currently looking to see if there is an ombudsman or an organisation which gives a similar service who can help me. How much more money will they ***** from me? How much longer will it take to claim back they money which they have already ****** from me? This bullying of big corporate companies on the little guy is totally unacceptable. This has been, by far, the worst experience I’ve had with a service provider in all my life!