1 reviews | Active since Jun 2012
Telkom has been robbing me for 7 months now
I took a contract out with Telkom for \up to 90 mbps LTE\" in October 2015. The contractual condition was that I'm within the coverage map. according to the coverage map, I was good to go and they begun deducting R599 monthly. After the router and Antenna arrived the fastest I was able to get was 1.3mbps which is a far cry from the \"up to 90mpbs\" after begging for 3 months a technician came out late December 2015 to measure and he got the same results. I was advised to cancel the service which I have tried to do a number of times. However, the service it self was discontinued some time in Feb 2016 yet I'm still being charged every month, <br> I want my money back from October until now! I can't keep paying when Telkom is not delivering on their part. I have placed about 20 calls on various numbers but there are only empty promises from the contact centre agents. My most recent case is ***7. I want this stopped and my money back"
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
