Telkom has been *****ing me. I HATE YOUR CUSTOMER SERVICE

<p>My data contract (Internet 5 promo ) was expiring last year around August (08/2015) and I received a call from one of your agents to offer me an upgrade special to a SmartBroad Wireless option instead. the offer was good and I opted to upgrade to a SmartBroadband Wireless 20GB. I was informed that my SIM card won't be able to receive LTE and I was gonna be issued with a new SIM and number. The old contract will be discontinued. I then proceeded to destroy the old SIM card and started using the new sim. To my surprise, at the end of the month, I was billed for both contracts. Ever since then, I've been paying for a service I don't use and I've called your 081180 call center more than 12 times with no resolution in sight. I'm getting annoyed with you. Your ethics as a company sucks. I would like my money back for all the months I've been debited wrongly. I will eventually fight this through the available platforms available for consumer protection and that won't be good for your brand image. I will ensure that this get's a lot of publicity so that your brand can feel my pain. Please resolve this ASAP.</p>