Telkom has bad service...and they dnt care about thier customer

Telkom took three weeks to deliver my device and now it is not activated i have tried emailing and calling them no help...this is a waste of time and my money...please can some one just activate my device which i have already started paying for...i regret switching honestly and would not recommend telkom to anyone...customer service is bad....my number Is ********** 252.........if i dnt get a call today i want my refund and im cancelling this stupid contract