TELKOM HAS A TERRIBLE SERVICE WITH CONSULTANTS WHO DON'T KNOW WHAT THEY ARE DOING

1. My total balance was R3,647.97 & all my instalments are paid via DEBIT ORDER 2. Without any notification or explanation whatsoever, Telkom decided to debit my account ONLY R1 459.19 ON 31 May 2022. Which meant R2 188.78 WAS NOT DEBITED. NO email, NO SMS, nothing to explain to me why my account was part-debited. 3. After being sent from pillar to post since my services were suspended, finally someone asked me to pay the R2 188.78 via Easypay which I paid on 02 June 2022. I was even told that services will be reinstated within 24 hours. 4. Services were then reinstated later on 02 June 2022. I even received an SMS on 06 June 2022 confirming payment & that services will be restored 5. Today, 08 June 2022, Telkom decides to disconnect my services YET AGAIN without any explanation why. 6. I then called to complained around 8am today & the person I spoke to even confirmed receipt of payment, apologised & adviced that the services will restored before 24 hours. 7. When I called at 12 noon today, NOW I’M BEING TOLD THE R1 459.19 still hasn’t reflected & that I need to wait 7 WORKING DAYS.