1 reviews | Active since Jun 2017

19 Jun 2017, 09:48

Telkom harassment

<p>On 25 August 2016 I cancelled my Telkom fixed line and ADSL services for telephone number ********** . Reasons for cancellation are as follows : The cables in our area have been ****** and we were without any services for about 4 weeks at that time. Telkom could also not give us an estimated time when they would restore the services. </p> <p>Before cancellation of my line I had to pay the balance owing on my line, a payment I had to make for services not even rendered to me. I've sent the email with the required documents to ********** after which I received a reply that the email was received and someone will contact me within 21 days. </p> <p>The only contacts that I've been receiving from Telkom since my cancellation email is requests to pay more money. I've been contacted by three sets of attorneys to date as well as people from Telkom harrassing me for money. On all the occassions that they contact me, I have to send them my cancellation correspondence with promises that it will be sorted. </p> <p>Currently Blake Attorneys is harrassing me for money after I had to send them all the correspondence as well and still I receive sms's weekly that I have not made arrangements to pay the outstanding amount. </p> <p>Another note, when I made payment on my Telkom account before cancellation, I had a deposit of R400 remaining, but nothing comes of that. My name has also been added to the credit bureaus for non-payment, it should be removed.</p> <p>Can somebody competent please sort this out as this is a matter of urgency now.</p>

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