TELKOM happy to take Money, but NO Service!!

Item: Telkom
Rating: 2
Author: Kris E

My brand new 20GB data contract was drained in the first 2 days of the month! I have no idea why. I contacted telkom and was told that a case had been logged (***) and that someone would get in touch with me. THAT WAS OVER 2 Weeks ago!!! Everytime I call the call centre I'm told the same thing \someone will be in touch". Yet here I sit on the 22nd of the month"

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Replies (1)

Telkom's replyOfficial

22 Oct 2015, 15:54

Hello Kris Erasmus,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM160030

Regards
Luleka
Telkom Social Media Team

Telkom's reply22 Oct 2015, 15:54

Official