BL
Biancha L

1 reviews | Active since Sept 2015

16 Sept 2015, 17:09

TELKOM HANDS OVER AND ITC LISTS CLIENTS!

Every month end i phone your accounts department, request the amount outstanding with a reference number and make payment that same day and email it through for clearance. i have been doing so for 12 months now yet every month they hand me over due to non-payment, thus also suspend my account, because their account department does not clear my payments made. Every month nudebt tries to debit my account of which i stop and reverse because i make manual eft to Telkom.<br> I have been ITC listed for non-payments (that i do make ever month!) this has caused one grievance after the next. <br> I cannot continue living like this with no help from your provider, they have turned my life upside down, put me through a hell i would not wish on my worst enemy, and one month after the next it is always a different story and a different manager (because the last one conveniently \left")<br> i have come to a point that i have sent them a letter of Deadlock and what do they do : \""Delivery to these recipients or groups is complete"

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Replies (1)
Telkom
Telkom's reply16 Sept 2015, 20:06
Official
Hello pixiebeebalouw27,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team
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