Telkom Handling of Telephone line fault

<p>Reported faulty telephone line and no internet on 7 November 2016 for telephone ********** 620,</p> <p>Fault 778CTK071116, On 10 and escalation number was also logged: 911259<br />I am Gynaecologist and my line is essential, I also have Univerity students who study online.<br />Till today 19 November 2016 nothing is done to resolve the problem. Already 12 days. I experience after several calls that my problem is definitive not a priority for Telkom.</p>