Telkom handed me over to Nudebt for an account that is up to date.

<p>I have been receiving numerous messages from Nudebt about my Telkom account that is overdue by R1496.50.<br />According to my knowledge my account was never overdue, it is up to date.</p> <p>I called Nudebt on the 22 Nov 2016 and spoke to Randall and asked for explanation on why I keep getting messages that I must pay R1496.50 when my account is up to date. He said my account was handed over by Telkom on the 14th Nov 2016, he gave me a reference no ********** 9. <br />I then called Telkom 180 on the same day asking for explanation on their side, I spoke to Nobuhle who told me my account was never handed over because it was never overdue. She then said she will log a case and someone will follow up and gave me a reference number ********** 5. I'm still waiting for someone to get back to me until today.</p> <p>Yesterday on 05th Dec I called Telkom again to follow up on my query, I spoke to a lady called Lindokuhle who said my query was never forwarded to the relevant department hence I haven't received feedback and she gave me a new ref no ********** 4. I sent an email to Nudebt yesterday about this and attached my 2 latest statements but I did not receive any notification/feedback, I then called Nudebt and spoke to Shantell who said she will look into the matter. </p> <p>Today 06th Dec I received an sms saying that my file has been referred to the credit bureaus by Nudebt.</p> <p>No one wants to take resposibility for this. When I call Telkom 180 I get no assistance. </p> <p>To me this is a matter of urgency. </p>