TELKOM HACKING

I had my cellular contract for 3/4 months- my data started depleting rapidly & I couldn't make calls easily, sometimes people said they had tried to call for hours. Shortly upon signing for the contract, I had found out that some random man had been accessing and making calls from my line. When people tried to call my no (with myself standing right next to them) he said his name was Lucky from the Ekhuruleni service. I have opened up a case months ago, suspended my line and they refuse to investigate & cancel my contract. All whilst my cell no is still suspended and they're billing me for it. An addition of R199 was billed & never reimbursed back to me. TELKOM says they don't know how to reactivate my cell account (all they said was due to the hacking you have to get a sim swop, we can't do anything further) but I've now done that & no one can activate it, I have several reference no's & a few managers have spoken to me with a terrible attitude.<br> TELKOM has no security measures and this is ******* according to ICASA's laws. <br> <br> DO NOT USE TELKOM AS A SERVICE PROVIDER AS THEIR ACTS ARE ********** & THEY WILL DENY EVERYTHING REGARDLESS OF RECORDED CALLS AT CALLCENTRE. <br> THIS IS APPALLING