TELKOM HABIT OF REF NUMBERS AND ESCALATION NUMBERS

TELKOM LINE DEAD AFTER RAIN<br> 19FEB reported VUYO REF941CRK190216<br> 20th SIPHIWE TELKOM WILL CALLBACK. NEVER DID<br> 22nd TSHEPO ESCALATION REF826937<br> 23rd MAMSILA They said, assigned to technician<br> 24th MAMSILA ,MORNING, WAIT FOR TECHNO. TECH NEVER CAME.<br> 24th LATER,SPOKE TO CRAIG,WHO SPOKE TO TECH WHO SAID MATTER WILL BE ATTENDED TO \TOMORROW\"<br> 25thGEORGE SAID THEY WORKING ON IT ALREADY. BUT NO TECH CAME TO PREMISES WITH THEIR EQUIPMENT.<br> 26thSAMANTHA SAID TAKING LONG DUE TO WORKLOAD. BUT THE PROBLEM WAS ASSIGNED ALREADY TO A TECH. BUT CRAIG WILL CALL BACK. CRAIG NEVER CALLED.<br> 27th STACY-LEE, bad attitude, name of tech IFRAIM MO***ENG<br> TODAY, 10 DAYS LATER, 29th FEB, LIZZY SAYS NEW DATE GIVEN FOR THURSDAY 3rd MARCH TO ATTEND TO PROBLEM<br> SAME DELAYED PROCESS WITH LAST TELKOM PROBLEM, 4 MONTHS AGO, ALSO LISTED ON HELLOPETER. THAT TOOK 3 WEEKS TO ATTEND TO. BAD TELKOM SERVICE IS NORMAL. <br> "