MH
Mohammed H

1 reviews | Active since Feb 2016

26 Feb 2016, 09:15

TELKOM GUTTER LEVEL SERVICE & CONDUCT

THE SERVICE, ATTITUDE AND RESPONSE AT TELKOM POTCHEFSTROOM IS SHOCKING!!! <br> IV BEEN TO TELKOM A NUMEROUS OCCASIONS BECAUSE THEY DONT EVER ANSWER THE PHONES, LIKE NEVER EVER!! WHEN YOU DO GET THEIR YOU HAVE TO WAIT AS IF TELKOM IS PROVIDING A FREE SERVICE AND WE NOT PAYING FOR IT. THE STAFF TAKES THEIR OWN TIME IN HELPING CLIENTS,THEY ALWAYS JUST STARRING INTO THEIR SCREENS GOING ON LIKE THEY CODING JAVA OR HAVE BEEN HYPNOTIZED, SLOW AND LETHARGIC!!! HOW DO YOU PEOPLE EVEN EMPLOY SUCH STAFF??SO WHEN YOU WALK IN AT THE TELKOM BRANCH THERE IS TWO DESKS AT THE ENTRANCE WITCH IS THEIR TO SERVICE THE ENTIRE POTCHEFSTROOM, PLEASE BEAR IN MIND NOT EVERYONE IS ON A SUMMER SPREE BEING HAPPY TO SPEND IT AT TELKOM POTCHEFSTROOM, PEOPLE ACTUALLY HAVE JOBS TO GET BACK TO AND WORK TO GET DONE!! HERE IS WHAT HAS GOTTEN TO ME MOST AFTER ALL THE RUNNING UP & DOWN &STRUGGLING I GET TOLD I CAN NOT SIGN UP FOR WIRELESS LTE CONTRACT BECAUSE I DO NOT HAVE ENOUGH CREDIT HISTORY. SERIOUSLY?THE REASON I DONT HAVE CREDIT HISTORY IS BECAUSE I DONT OWE NO ONE JACK ****, I PURCHASE EVERYTHING CASH FROM MY CLOTHES TO MY CARS TO MY PROPERTIES!!! AND YOU GUYS DECLINE ME FOR PAYING A LOUSY 600 BUX EVRYMONTH..PLZ

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Replies (1)
Telkom
Telkom's reply26 Feb 2016, 09:22
Official
Hello MOE777,

Thank you for making contact with us and brining this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

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Regards
Telkom Social Media Team