1 reviews | Active since Jun 2020
Telkom Greenacres P.E
I have two contracts with Telkom and need to know when they expire because you need to end a contract a month in advance. So on my statement there is a number for cell phone enquirers because it is a cell phone contract 081180 - Number not working..... So I called 10210 for normal land line because there is no other alternative number. Holding on for about 60 min. The operator told me he cant assist me he will put me through holding on for another 75 min and hanged up.
So I sent them an email about 3 weeks ago still waiting for an answer.!! Eventually I went into the branch standing in a que for about 20 min when the guy at the door tells me they are off line they cant assist me. He made a copy of my ID and took my cell phone number down to phone me back the next day. 5 Days later I asked my sister just to pop in at telkom asking them why they haven't phone me yet? The the same guy at the door told her they only do call backs on a friday..........
Then I totally lost my ****..... I took of from working going down to Telkom Greenacres in Port Elizabeth. Another que of about 8 people where this same guy at the door tells me to get in the que but I just lost it.... The manager came to me telling me he cant assist me now they have new trading hours he will give me a call first thing in the morning....... Still waiting 3 days later....... So I took off from work went and stand in the que again and then eventually I got helped....
I will never ever recommend telkom for any one. The service is utterly ****.... They have absolutely no client respect nor do they car about their clients. They are pathetic.
