Telkom Got No Security System

I've been to a pep store in pmb to purchase a mobile device on the 05/11/2022 and they gave me a Telkom prepaid sim just to come home the sim was not Rica so I phone the store and the manager told me to come to the store on the 15/11/2022 I went to the store and told them the sim was not Rica they checked on the system and advice they can't Rica a sim on my name cause I have to many sim Rica on my name and advice I must check with Telkom, so I call Telkom and they advice I must do a affidavit and go to the store, to my acknowledge I only have 2 prepaid sim , how come Telkom can Rica on customer name when the owner not in present, Telkom don't have a good security system, cause people can purchase prepaid sim on anyone name and do ***** and ******** activity, now I must go to the police station for a prepaid sim. Regards Sudhir