Telkom Good Riddance

My biggest frustration with this pariah institution is that I cannot communicate with them because they have done an absolute sterling job in complicating access to customer service. The so-called "Chat" facility, which works so well with numerous other institutions, is a bad joke - no-one appearing to help you, and messages remaining unanswered until automatic disconnect occurs. The phone line "help" facility has always been a tragicomedy, now it has reached full-blown tragic proporsions. How is it at all possible that such an a sea are aye pea system can even continue to exist? BC (before corona) they were bad, but now (and it is no excuse, because you are a telecom setup!!!) they are REEEEEL BAAAAAD. I have already started to cancel my various Telkom accounts, and will soon be cancelling the last one. I am so looking forward to the final big day of GOOD RIDDANCE.