telkom gone
<p> I have written a review this week, thought it would help. Got a technician out again, eventually did not come back to me . Phoned Telkom again, had something done on their side again. She told me that everything was fine again. Still hasn't been fixed. I am really cross now. It's been ages since we have reported that we have a problem. We even get charged R285 for unnecessary call out! Please Telkom. We do not use the phone only the adsl.</p>
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Replies (2)
Telkom's replyOfficial
02 Apr 2017, 11:07Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply02 Apr 2017, 11:07
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
04 Apr 2017, 07:43Hi,
we have made an adjustment to the service to assist. Would you monitor and advise if the service drops again.
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply04 Apr 2017, 07:43
Official
Hi,
we have made an adjustment to the service to assist. Would you monitor and advise if the service drops again.
Regards
Garreth
Telkom Social Media Team
Best regards,