1 reviews | Active since Sept 2015
TELKOM GIVING RUN AROUND TO REFUND DEPOSIT
It is amazing how your land line gets cut the minute you are one day overdue with payment to Telkom but when you cancel their vrot services and need to get your deposit back they make you wait months and months....I am still waiting. With each call and reference number I am given a different story and a new amount of days to wait. I cancelled my line in May 2015 it is now September 2015 and this morning again I was given the run around. It is MY money that TELKOM owes me....why give me all of this grieve for what is lawfully mine? Telkom was supposed to call me on 3 different occasions to tell me about the status of my long time cancelled account and never did. Upon querying myself I was given stories upon stories, till this day. Luckily I have all the reference numbers, time of calls and persons spoken to and emails to verify how Telkom is actually just ripping clients off. Taking it further.
Thank you for your post.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM144329.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
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Thank you for your post.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM144329.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
