WS
Wayne S
1 reviews | Active since Feb 2016
10 Feb 2016, 21:27
Telkom giving me bad service for 5+ days now
For 5 days now Telkom has been giving me and my family bad internet service with ridicilous high latency and low download speed on prime time hours ( 6 - 11 PM ) This is a business contract and prime time hours is when we need our internet the most. I've called them 2 days ago and yesterday it looked fine , just to see again today it is extremely bad. This is unacceptable.
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Telkom's replyOfficial
11 Feb 2016, 01:51Hello WayneShort,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated Technical Department and feedback will follow.
Your social media reference number is SM199405.
Regards
William
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated Technical Department and feedback will follow.
Your social media reference number is SM199405.
Regards
William
Telkom Social Media Team
Telkom's reply11 Feb 2016, 01:51
Official
Hello WayneShort,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated Technical Department and feedback will follow.
Your social media reference number is SM199405.
Regards
William
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated Technical Department and feedback will follow.
Your social media reference number is SM199405.
Regards
William
Telkom Social Media Team