Telkom gives us Dial up speeds in the 21st century

I can not believe that in 2015 I only get 0.25kbs download and 0.21 upload speeds. I am stopping payments to Telkom until they sort this out. The arrogant Telkom staff tells me in her best English accent \you are guaranteed UP TO 2 meg speeds "so anything below that is acceptable by Telkom. So I have absolutely nothing to complain about. I am not logging calls with Telkom any more. Their technicians just close the call whether they have sorted the problem out or not. When you call"