Telkom gives the worst service!

I can understand why you are not able to rate Telkom on their page. I have been without internet for 4 days, and it is affecting my income as I work online. Yusra at Telkom Tygervalley gave me a simcard for my uncapped line while I wait on someone, anyone, to fix the line. After asking, and her assuring me that the card is uncapped, it ran out after 2 gig. I tried to contact her within business hours as the service agent who set it up is the only one that can lift the cap - according to the service agent I spoke to on 10210. Now, I am told she will only be back in the shop on Monday. The shop doesn't answer their phone, and I am unable to go in AGAIN. I have been to the shop 4 times to complete the rest of my order, to fix the contact number on the account, and to get the line sorted out. IT IS THE SECOND TIME IN 10 DAYS THAT I AM WITHOUT INTERNET! Yet, I am still being billed, expected to pay the account, but YOU ARE AFFECTING MY ABILITY TO GENERATE AN INCOME!!!!!!