SD
Sheldon D

1 reviews | Active since Oct 2016

26 Oct 2016, 10:03

TELKOM GIVES NOTHING BUT PROBLEMS!

<p>Could Telkoms service get any worse? ever since joining them I've had nothing but problems... When I joined, I requested for a debit order on the 25th of every month but that never happens. I then find myself at a EasyPay paypoints making the payment, However even with an account that is up to date telkom takes there debit orders at any time of the month .</p> <p>Im so frustrated with this issue, I've called 10210 so many times but keep getting bounced around from one department to the other, I have logged so many disputes yet i have never gotten a direct answer from anybody as to why this happens.</p> <p>Im completely dissatisfied with the service Ive recieved from telkom .</p>

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Replies (1)
Telkom
Telkom's reply26 Oct 2016, 14:12
Official

Hi Sheldon,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,