Telkom, gives no feedback and their service is very bad

<p>I called the call centre and used their online chat service about 3-4 weeks ago. After being transfered from one place to another finally I go through to an agent who said I should log a fault ref 900805.</p> <p> </p> <p>My issue is that I am going to start renovations, and the telkom line is in the way, I dont have a land line but this line goes accross my property. I already have a telkom pole in the back and that made me decide to renovate on the other side of my property and now the line is the problem.</p> <p> </p> <p>I need the pole moved but most important , I need the line moved as I cannot start and this is holding me up and costing me money. Your guys dont seem to care therfore I will never take a telkom line. Your service really sucks and knowledge of what to do is non existent.</p> <p> </p> <p>Your online chat service stinks and your agent Khayalethu Mesh Zwengu customs me off before I could go further. Whats the point of the service when they tell you to contact the call centre if you ask for a manager contact number.</p> <p> </p> <p>I need this urgently done, my line moved and thereafter get your pole out of my yard as you guys are costing me and nobody seems to know what to do at your service centre.</p> <p> </p> <p>I need the matter soughted within this week.</p> <p> </p>