Telkom gives bad service

I had it with telkom. I relocated and my adsl line is off since the 8 March till now. Which is well over a month. I have phoned them everyday and without fail was told they working on it. Its the system. I gave them a call on Monday 8th April and was told by a call centre consultant that my line would be installed on the 13 April 2018. So I give then a call again since I did not receive an sms. Then im told by another consultant there is no such thing on the system. Today theI 13 April I receive an sms saying my line will be installed tomorrow but now the town says Germiston while im in Port Elizabeth. I dont know how many other people have had this experience with telkom but they give the worse customer service ever.