Telkom gives a hoot about our business!!!!

<p> On Friday, 2 September 2016 I logged a fault with Telkom. Our internet was non-operational and because this is a business line, I requested urgent action ( ********** 535). I was informed that this would take 2 - 3 working days to be fixed. It is a week later and still NO INTERNET. When I phone for an update, they keep on telling me that the technician is busy at the exchange and that they will contact me shortly with and update. I AM STILL WAITING!!! In the meantime our business is standing still and naturally Telkom gives a damn. 80 Employees and their families are dependant on this business. Will Telkom support them financially when the business fails because of incompetence???? WHAT DO I NEED TO DO TO GET SOME ACTION FROM TELKOM????</p>