TELKOM GETS AWAY WITH ANYTHING AND IT IS NOT RIGHT! THEY MUST BE SHUT DOWN!!! THEY ARE *******!!!

I have been battling with Telkom since APRIL 2017 in order to resolve a theft case. The call centre (their PATHETICALLY ONLY MEDIUM OF CONTACT/CONSULT FOR BILLING) have NOT been helpful EVER! I HAD TO VISIT A LOCAL STORE MULTIPLE TIMES IN ORDER FOR A SALES CONSULTANT TO CREATE A PROPER AND TRUE CASE FOR ME, BECAUSE THE FOOLS AT THE BILLING CENTRE HAVE BEEN TOO *********** TO RESOLVE THE ACCOUNT LINKED TO THE THEFT OF MY DEVICE!

The billing centre (back-office) *****s kept closing my cases with zero consultation, accusing me of running up my own account and pretending my device was ******?! how the hell can they be allowed to treat LOYAL clients SO TERRIBLY?! TELKOM ABUSES AND *****S FROM THEIR CLIENTS!

I received feedback from the LAST CASE created for me:

Good day,

Regarding your case ********** 0 at Telkom for Mobile account. Credit was arranged on your account for usage on your account for cell ********** 265 credit will reflect on your Next invoice Please note there is still an amount of R1,665.78 due by you

Kind Regards Telkom Mobile Back Office

I decided that I am going to pay that outstanding amount just to move on because I honestly cannot stand it any longer. I contacted the billing department and they assured me that was the ONLY amount outstanding and that they would debit me the 1st of September for it.

I was debited this morning for R1200. I called them to inquire what its for and they are useless as usual. I thought this thing has been resolved. They cannot even give me details as to why I was debited.

Please help me. My reference for the call with these imbeciles this morning is:

Anec ********** 7

I will reverse the debit order tomorrow because i have lost all faith in Telkom and I absolutely despise them.

Please help me to know what may be going on.

PS, I AM EVEN LOSING FAITH IN HELLO PETER BECAUSE TELKOM HAS NOT CONTACTED ME REGARDING ANY OF THESE COMPLAINTS! THEY SAY THEY WILL HAVE A CONSULTANT CALL ME WHICH HAS NEVER HAPPENED! PLEASE ESCALATE THIS MATTER AND ALL MATTERS LINKED TO TELKOM, THEY ARE GETTING AWAY WITH TOO MUCH AND THEY NEED TO BE STOPPED!!! PLEASE HELP ALL OF US WHO HAVE BEEN ABUSED BY THIS STINKING NETWORK PROVIDER. PLEASE!!