Telkom - Get rid of the dont care attitude

A month in my life would not be complete without some sort of bad experience from Telkom. The agents are trained in such a way that if they are unable to help you on the phone they must put you on hold till you get fed up and drop the call. It seems like Telkom employs any idiot who is willing to work for peanuts which is why they have so much ******s working there. After months of finally getting this line running, You promised me a 2MB line speed instead its barely 500kb. I would like my data package cancelled because you are in breach of your contractual obligations and promises to me as a customer. Although this will not change the wonderful service that people receive either form your stores or on the phone. If I hate some one I would ask them to call Telkom as punishment. I would rather go to Home Affairs than deal with Telkom. For a company that has so much infrastructure country wide the level of customer service and professionalism that their employees display is pathetic.