1 reviews | Active since Jul 2014
Telkom get it wrong again
<p>Having tried to get assistance from the telkom call centre who can't help and trying to formally complain to telkom's complaints mail address (Mailbox full), then tried FB.....still no response. </p> <p>Please see the detail below of my query:</p> <p>I signed up for Showmax earlier this week. Regrettably Showmax has been leveraging the contract data and not the included 100GB (included with Showmax R99-00 subscription).</p> <p>I would like telkom to restore the lost 8,64GB on account: ********** as soon as possible, I’ll need this during the month. <br />I would like telkom to ensure Showmax account settings are correct and that the issue is not repeated.</p> <p>Thanking you in advance for your assistance.</p>
Hi Roger65
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Hi Roger65
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
