Telkom general after sales support Poor

I think Telkom oversells their fiber packages. What you pay for is not what you receive. Once the entire country returns home from work, the data speeds plummet. Trying to reach them at night is impossible. Holding on whilst an automated message plays for up to 10 minutes trying to get in touch with the relevant branch, just to be notified that they are closed. I would recommend anything but Telkom when it comes to Internet Service providers.