AV
Ane V
1 reviews | Active since Nov 2012
29 Oct 2015, 17:27
TELKOM - GEEN DIENS
Ons het in Junie 'n ****rak met Telkom aangegaan. Hulle het 'n promosie gehad waar jy internet kon kry en dan saam met die sluit van die ****rak gee hulle 'n gratis DSTV dekodeerder. Dis nou al 3 maande later en ons het nog nie die dekodeerder gekry nie. Ons was seker al meer as 5 keer daar om navraag te doen en elke keer kon niemand help of 'n antwoord gee nie. Al wat hulle se is dat daar geen voorraad is nie. Hulle kan nie se wanneer hulle weer voorraad kry nie en ook nie vir ons op hoogte hou nie. Ons was gister weer daar en hul sou ons vanoggend bel en ons het weereens nie van hul gehoor nie. Gaan ons ooit daardie dekodeerder kry??!!
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Replies (1)Telkom's replyOfficial
29 Oct 2015, 17:47Hello Nykie,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162400.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162400.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply29 Oct 2015, 17:47
Official
Hello Nykie,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162400.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162400.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
