Telkom gave me data monthly as per our contract but towards the end of the year around October I started experiencing problems with Telkom network I reported the problem but they didn’t resolve it sane year in November I called again asking why do I pay a

Telkom gave me data monthly as per our contract but towards the end of the year around October I started experiencing problems with Telkom network I reported the problem but they didn’t resolve it sane year in November I called again asking why do I pay and not receive what I paid for and I then said kindly cancel my subscription they then said I need to go to the branch to get a reference for cancellation which I did as they deducted with receiving data again when I complain they just say they are aware of the problem they are trying to solve it but they didn’t. December 2024 I was able to go to Telkom branch and got the reference but they deducted December I then called and asked why they deducted when I cancelled and they still never refunded my money or even try to send data to show that they acknowledge my complaint