1 reviews | Active since May 2016

19 May 2016, 12:06

Telkom gave me a blacklisted phone

<p>Hi. I app**** for a LG G4 Stylus phone online from Telkom Mobile. Phone got delivered in january 2016. Since i have the phone im having problems. Doesnt wanna read sim. I took it back they sent it in for repairs. 2 weeks after the same problem. Yesterday i went to pick it up again. The technician comment: blacklisted phone due to *****! What an embarressment that was. Sitting there n ahe tells you its ********** and blacklisted. I am requesting a new handset but all im getting and im not sure when will this happen is a blacklist being listed from the phone. I have never felt so humiliated in my life sitting there yesterday. I went to the police station to get an affidavit this morning and emailed it through to the lady at Telkom. </p>

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Replies (2)
Telkom
Telkom's reply23 May 2016, 11:44
Official

Hello haajira-hamidi

Please send us a email with your contact details , subject line your social media reference SM235784 to ***

Regards

Noleen

Telkom Social Media Team.

Telkom
Telkom's reply23 May 2016, 11:44
Official

Hello haajira-hamidi

Please send us a email with your contact details , subject line your social media reference SM235784 to ***

Regards

Noleen

Telkom Social Media Team.