TELKOM GATEWAY : POOR AND UNSATISFACTORY SERVICE .

I visted the Tel;kom Gateway branch on Monday 23 August 2021 to report that my TELKOM handset was not working properly . The battery runs flay very quicly . After waiting in the queue for a while , i explained the problem to one of the staff members . Their reluctance to assist and advise me , speaks volumes of their attitude to customewr service . They have no explantion for anything u ask them , except getting rid of u from the store with responses like " there is no stock , when it arrives we will call you ? or you can use the current simcard from your handset on any cellular fone , it will work . There is NO DOUBT that this STORE needs OVERSIGHT . Havinf a TELKOM sign outside the SHOP means nothing . The warm bodies inside the STORE must know and understand that they are under SUPERVISION and they must be SUPERVISED accordingly . Their CAVALIER and lackadaisical approch to work is not going to cut it . PLEASE WAKE UP AND SMELL THE COFFEE There is NO DOUBT that this Branch needs OVERSIGHT .