1 reviews | Active since Aug 2011
Telkom Gateway - incorrect information
<p>On Saturday 24 September 2016 I visited the Telkom store in gateway to port my existing number to Telkom mobile as I have taken out a sim only free me contracts telephonically, the consultant contacted assisted and arranged for the number to be ported. The consultant did not assist with the new sim card and did not advise that the new sim card needed to be inserted into my cell phone. On Monday I realised that the sim card is incorrect as my phone requires a Micro SIM and a Nano sim was given to me, I called in and was advised thatI needed to come in and stand in the queue to perform a sim swap, after waiting almost half an hour I was told that there are no Micro Sim cards in stock....Please check your information and stock before advising customers to come through......</p>
Good evening shi123
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
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Moenieb.
Telkom Social Media Team.
Best regards,
Good evening shi123
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
