MC
Marco C
1 reviews | Active since Jul 2013
21 Mar 2016, 14:01
Telkom Gated Community - Non Delivery
I requested a Fibre installation at my home in Copperleaf Country Estate. The time quoted was 7-10 working days. It has been now almost 3 weeks with no response from them. I keep calling and getting transferred to people who can't help me. Emails to Mr Naude don't get any response. My account has already been debited with no sign of any installation. This service is disgusting. Please rectify it as soon as possible.
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Telkom's replyOfficial
21 Mar 2016, 14:51Hello marcocc,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM215413
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM215413
Regards
Luleka
Telkom Social Media Team
Telkom's reply21 Mar 2016, 14:51
Official
Hello marcocc,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM215413
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM215413
Regards
Luleka
Telkom Social Media Team