Telkom Galleria / the Consumer Protection act

I TOOK A SAMSUNG TABLET CONTRACT FROM TELKOM GALLERIA ON THE FIRST DAY OF HAVING THE TABLET I NOTICED THAT THERE WAS LIGHT THAT WAS SHINING FROM THE TOP AND SIDE OF THE TABLET WHEN YOU PLAYED A MOVIE WHEN IT WAS DARK OR IF THERE WAS A GREY SCREEN. I TOOK THE TABLET BACK TO TELKOM AND THEY WERE VERY HESITANT TO CHANGE IT BUT AFTER THE SALESMEN SPEAKING TO THE MANAGER AND TAKING IT TO SAMSUNG REPAIR CENTRE TO HAVE A LOOK AT IT THEY EVENTUALLY CHANGED IT.<br> <br> THE TABLET IS CURRENTLY NOT EVEN TWO MONTHS OLD AND THE SAME PROBLEM HAS OCCURRED AFTER BOOKING IT IN AT THE REPAIR CENTRE AND HAVING THE SCREEN REPLACED THE PROBLEM STILL EXISTS SO I TOOK IT BACK TO SAMSUNG REPAIR CENTRE AND THE GUY IN THE REPAIR SECTION SAYS MAYBE THEY NEED TO CHANGE THE MOTHER - BOARD.<br> SO OFF I GO BACK TO TELKOM GALLERIA AND SPEAK TO THE SAME SALESMAN WHO I TOOK THE CONTRACT OUT WITH AND EXPLAIN THE PROBLEM TO HIM AND UPDATE HIM WITH WHAT THE CONSUMER PROTECTION ACT STATES WITH REGARDS TO FAULTY ITEMS BEING RETURNED WHICH INCLUDES TABLETS AND HE STATES HE CANT MAKE A DECISION IT IS UP TO THE MANAGER IF HE IS GOING TO REPLACE IT,I INFORMED THE SALESMAN THAT IS NOT UP TO THE MANAGER THE MANAGER HAS TO COMPLY